Christmas? In August? Well, not quite, but this time of year many people around the world start reserving their bus tickets for Christmas travels. They are traveling to either spend the holidays in a winter resort or just visiting friends and families. All of these people have one thing in common: they plan and make early reservations to be well prepared and avoid unpleasant surprises.
The fact that schedules and deadlines are critical for most transport operations is no news. Actually, missed deadlines could mean temporary profit loss and even lost contracts – not to speak about the bad company reputation that may result. The professional driver is of course well aware of this and hopefully he knows how to keep up with the schedule. Accordingly, missed deadlines could be blamed on things beyond his control – a missed deadline is blamed on chance. However, there are different ways to deal with chance.